Slide background
Slide background
Slide background
Slide background

WHY CHATTERBOX

Customer loyalty and rich customer data are the best drivers for increasing wine sales

We believe data can be the most powerful tool in understanding your customers and how to differentiate and optimize your omnichannel marketing mix. The more data that is collected, the more data that can be mined, segmented for preferences, and used to create compelling and relevant consumer offers through multiple touch points. Simply, your data is the key to your sales success.

Let us guide you through an omnichannel marketing journey geared toward conversions and revenue generation.

LEARN MORE

EXPERTS AT CONSUMER DIRECT SALES

WE’VE ADDED NEW DIGITAL TOOLS TO OUR ALREADY POWERFUL SALES ENGINE

PERFORMANCE BASED PRICING

We believe strongly in what we do, and we believe that we do it well. Our services are therefore generally performance based, as opposed to guaranteed fee based – we only share in the success of our efforts. Compensation is structured based on the channel of engagement, size of the campaign, and level of discounts, promotions and incentives, if any, required for success in each channel.

Find Out Why

CONSUMER RETENTION AND ENGAGEMENT ARE OUR SPECIALITY

Connect  Collect  Convert  Conclude

We help our clients achieve the best return possible from their DTC marketing campaigns by improving response rates, nurturing and building customer relationships, and increasing profitable wine sales across all DTC channels.

Connect

“Connecting” with your existing customers and prospects is a function of time, place and relevancy. Consumers vary in their preferences around how they like to be communicated with: phone, web, email, text, social, mail, in person.

Learn More
Collect

“Collecting” data is oftentimes viewed as an added burden to wineries and their employees who are challenged with the task of acquiring names, emails, phones numbers, and other personal data from the guests who visit their tasting rooms

Learn More
Convert

“Converting” is the holy grail of DTC marketing. It pays the bills. Turning prospects into customers, selling more to existing customers, and creating purchasing annuities from both is the result of engaging and targeting your audience.

Learn More
Conclude

One of the challenges facing winery owners and management is the availability of reliable and understandable data that accurately tracks performance in the various sales and marketing channels, and that can provide insights into how best to allocate marketing resources

Learn More

TELESALES: An Extension of Your Winery

telesales

No one understands your customer like you do, but we try to come close. Your brand story is a valuable asset, and our mission is to help tell your story, and to tell it well. Our relationship-based telesales professionals serve as an extension of your winery brand to engage customers by phone to support wine campaigns, seasonal releases, promotional offers, wine club enrollment, and other sales promotional activities. While specializing in outbound sales efforts, we also can provide inbound services to support direct mail, events, seasonal overflow, or other specific winery needs.

LETS TALK

WHAT OUR CLIENTS SAY