Decrease club attrition, increase retention rates, and gain more revenue. Now you can spend your time talking to customers, and building stronger relationships.

Customer Service

private client sales benefits

10 Ways Chatterbox Private Client Sales Increase Sales

Chatterbox private client sales team members can help wineries retain DTC wine club members by fostering personal connections, enhancing the member experience, driving engagement, building loyalty, and leveraging data insights. Through personalized engagement, customized offers, problem resolution, and educational outreach, outbound sales representatives can build long-lasting relationships with members, improve satisfaction, and encourage continued membership. Moreover, outbound sales efforts can encourage referrals, gathering testimonials and insights into member behavior and preferences, allowing wineries to target their outreach efforts more effectively. Continue Reading 10 Ways Chatterbox Private Client Sales Increase Sales

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wine club, negative option, membership

Wine Clubs New Consumer Protection Legislation – What You Need To Know.

What You Need To Know About Proposed Legislation To Offer Members More Transparency and a Click To Cancel Option. Wine Clubs, new legislation is being proposed to to help members of all subscription types, that leverage negative option marketing, by forcing businesses to be more transparent about their practices and easier for their customers to… Continue Reading Wine Clubs New Consumer Protection Legislation – What You Need To Know.

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Tales from the Telesales Desk: Brittany Monk

I started working at Chatterbox in 2018 with a retail sales background and basic wine knowledge. I had never heard of telesales in general or Chatterbox specifically, but I was stoked when I got the call that I got the job! I wanted to dip my toes into the Wine Industry, and this was definitely the perfect place for me. Even if I wanted to be shy and hesitant, my new coworkers were enthusiastic in welcoming me to the family. Continue Reading Tales from the Telesales Desk: Brittany Monk

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