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Wine Clubs New Consumer Protection Legislation – What You Need To Know.

Leave a Comment / Wine Club, Chatterbox, Customer Service, Marketing /

What You Need To Know About Proposed Legislation To Offer Members More Transparency and a Click To Cancel Option. Wine Clubs, new legislation is being proposed to to help members of all subscription types, that leverage negative option marketing, by forcing businesses to be more transparent about their practices and easier for their customers to […]

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Tales from the Telesales Desk: Brittany Monk

Leave a Comment / Chatterbox, Customer Service, Outbound, Sales /

I started working at Chatterbox in 2018 with a retail sales background and basic wine knowledge. I had never heard of telesales in general or Chatterbox specifically, but I was stoked when I got the call that I got the job! I wanted to dip my toes into the Wine Industry, and this was definitely the perfect place for me. Even if I wanted to be shy and hesitant, my new coworkers were enthusiastic in welcoming me to the family.

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