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private client sales benefits

10 Ways Chatterbox Private Client Sales Increase Sales

Leave a Comment / Sales, Customer Service, DTC, Non Club, Outbound /

Chatterbox private client sales team members can help wineries retain DTC wine club members by fostering personal connections, enhancing the member experience, driving engagement, building loyalty, and leveraging data insights. Through personalized engagement, customized offers, problem resolution, and educational outreach, outbound sales representatives can build long-lasting relationships with members, improve satisfaction, and encourage continued membership. Continue Reading 10 Ways Chatterbox Private Client Sales Increase Sales

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Run High Performing Outbound Campaign

How to Run A High Performing Outbound Campaign

Leave a Comment / Outbound, Customer Data, Non Club, Sales, Wine Club /

The word outbound is accurate in description of the action, but, the job we are performing is called account management. Customers visited the winery and purchased or joined – it’s not a cold call or overly intrusive way to sell wine. This webinar and article will share with you how we approach DTC sales and build high performing outbound campaigns. Continue Reading How to Run A High Performing Outbound Campaign

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CBX Outbound Sales Agent, Morgan Hale

From the CBX Sales Desk: An Interview With Morgan Hale

Leave a Comment / Outbound, Chatterbox, Sales /

After receiving a crash course in wine sales through working with a local Wine & Spirits Distribution company as a head sales representative, I once again was ready for a change and was thrilled with the prospect of Chatterbox Wine Marketing. The idea of outbound sales may seem a little daunting at first, though by greeting customers with the same warmth, appreciation, and kindness as I’ve always strived to offer, I was pleasantly surprised how quickly I was able to adjust to this method of sales. We are given the tools, resources, and support to thrive and truly learn, improve on, and soon master our craft. Continue Reading From the CBX Sales Desk: An Interview With Morgan Hale

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How To Use Your DTC Funnel To Increase Wine Sales

Leave a Comment / DTC, Chatterbox, Non Club, Outbound, Sales /

To find growth in your DTC program, you have the opportunity to examine the customer journey in order to segment your list on where they are in that journey. Once that list is defined, you now have a sales funnel that will allow you to have smaller strategies to move each level to the next. All the while extending lifetime value and the profitability of each customer. Continue Reading How To Use Your DTC Funnel To Increase Wine Sales

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7 Ways To Kick Start Your DTC Program in 2023

7 Ways To Kick Start Your 2023 DTC Campaign

Leave a Comment / DTC, CRM, Outbound, Sales, Social Media /

Some great ideas of how to set yourself and DTC program up for success in 2023. December was like a fantastic roller coaster ride. One minute they are checking your harness to make sure you don’t fly out – the next, you are upside down going hoarse from screaming “weeeee!” Continue Reading 7 Ways To Kick Start Your 2023 DTC Campaign

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Tips from the Telesales Desk

Leave a Comment / Outbound, Sales /

Chatterbox’s success with outbound has much to do with the breadth of calls we make – and how we make them. The “how” has never been as noticeable as a reason for our success – but, what we have found is the combination of personal touch + volume of calls leads to more authentic engagement and a higher ratio of calls back. Continue Reading Tips from the Telesales Desk

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MAY OUTBOUND SALES UPDATE

Leave a Comment / Outbound, Sales /

Year over year, May would mark the end of feverish Spring allocation and buying season. I use the analogy of being on a roller coasting ride and May is the end of the ride before you get off and go stand in line and wait for next October. Times are clearly different. What we are seeing is a decline in contact rate due to heightened levels of customer travel – but average order values are up 10-12%. Continue Reading MAY OUTBOUND SALES UPDATE

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Tales from the Telesales Desk: Brittany Monk

Leave a Comment / Chatterbox, Customer Service, Outbound, Sales /

I started working at Chatterbox in 2018 with a retail sales background and basic wine knowledge. I had never heard of telesales in general or Chatterbox specifically, but I was stoked when I got the call that I got the job! I wanted to dip my toes into the Wine Industry, and this was definitely the perfect place for me. Even if I wanted to be shy and hesitant, my new coworkers were enthusiastic in welcoming me to the family. Continue Reading Tales from the Telesales Desk: Brittany Monk

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